Reference

Terms That Cover Your takabat15 Account

These terms set out what you agree to when you open and use a takabat15 account — including how deposits through bKash, Nagad, and Rocket are handled, what we expect from you, and what you can expect from us.

bKash, Nagad, Rocket coveredAccount eligibility appliesBangladesh-region accessSubject to local lawUpdated without prior notice
takabat15 Terms That Cover Your takabat15 Account
HOW WE HANDLE THIS

Account Security and Policy Practices

Wallet Verification

When you link bKash, Nagad, or Rocket to your account, we verify that the wallet number matches the account holder name. This check protects against unauthorised withdrawals to unverified wallets.

Transaction Records

Every deposit and withdrawal tied to your account is logged with a reference. If a Rocket or Nagad payment is ever in dispute, that reference is how we trace and resolve it — no guesswork involved.

Account Closure Requests

To close your account under these terms, contact our support team directly through live chat or email. We process closure requests and confirm the outcome to you in writing via the same channel.

Terms Change Notification

When these terms change, the updated version is published on this page with a revised date. Your continued account activity after that date is taken as acceptance of the updated terms.

TERMS CONTACT PATH

How to Reach Us About These Terms

Live Chat Open the chat widget from any page on takabat15 to speak with our team directly about a clause, an account restriction, or a wallet payment query covered in these terms.
Email Support Send a written query to our support address if you need a documented response — useful when you want a formal answer about how a specific term applies to your account or wallet transaction.
Account Help Centre Visit the Help Centre section of your account for published answers on common terms questions, including how bKash and Nagad withdrawal conditions work under our current policy.

Common Questions About Our Terms

Yes. All wallet deposits — whether through bKash, Nagad, or Rocket — fall under the same account terms. The payment method changes the transfer path, not the rules that govern your account balance.

We may suspend or close the account depending on the nature of the breach. You will be notified through the contact details registered to your account, and you can raise a dispute via our support team.

Access depends on your local law and whether your region is eligible. We do not make legal determinations for individual users — you are responsible for confirming that access is permitted where you are.

Contact support via live chat or email with your account details and the approximate date you registered. We can confirm which version of the terms was in effect at that time.

Yes. Withdrawals to Rocket, bKash, or Nagad are subject to the withdrawal conditions set out in these terms, including wallet verification and the reference number process we use to clear each transaction.

Stop using the account and contact our support team to request closure. Continuing to use the account after a terms update is taken as your acceptance of the revised version under our current policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.